Frequently Asked Questions
Everything you need to know about ordering from Glamour Solutions.
How long does shipping take?
Orders are typically processed within 1–3 business days. Delivery times vary depending on your location, however most orders arrive within 7–15 business days after dispatch.
Will I receive tracking information?
Yes. Once your order has been shipped, you will receive a tracking number by email so you can follow your delivery.
How often should I use the LED mask?
We recommend using the LED mask for approximately 10 minutes per session, several times per week as part of your skincare routine.
What skin concerns can LED light therapy help target?
LED light therapy may help support clearer-looking skin, improve overall skin appearance, reduce the appearance of fine lines, and promote a brighter, more radiant complexion.
Is the mask comfortable to wear?
Yes. The flexible design is made for comfort and is designed to contour naturally to the face during use.
Is the LED mask wireless?
Yes. The mask is designed for convenient at-home use without being restricted by cables during treatment.
Can I use the mask with skincare products?
Yes. Many customers use the mask alongside their existing skincare routine. We recommend ensuring your skin is clean before use and applying products according to their directions.
What if my item arrives damaged?
If your item arrives damaged or faulty, please contact us as soon as possible through our Contact Us page with your order number and clear photos of the issue.
What is your return policy?
We offer a 30-day return period for eligible items. Please see our Refund Policy for full details.
Still need help?
Our support team is here to assist with your order or product questions.
Contact Us